Shipping policy

At Afterset, we aim to make every order as straightforward as possible. Please review the following shipping information before placing your order.

Order Processing

Orders are processed after they are placed and payment is confirmed. Processing times may vary depending on product availability and order volume.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Preorders

Products marked as Preorder are not immediately available for shipment.

The estimated shipping window for your preorder will be displayed on the product page at the time of purchase. Please review this estimate before completing your order.

Preorder fulfillment depends on production and delivery timelines. If a significant delay occurs, we will notify affected customers and provide the options required by applicable law, including cancellation and a refund when applicable.

You will receive updates by email as your order progresses.

Shipping Rates

Available shipping methods and applicable shipping charges will be displayed at checkout before you complete your purchase.

Shipping rates may vary depending on the destination and selected shipping method.

Delivery Estimates

Delivery estimates begin once an order has shipped, not when a preorder is placed.

Delivery times may vary based on the shipping carrier, destination, weather, and other circumstances outside our control. Carrier estimates are not guaranteed delivery dates unless explicitly stated.

Tracking Your Order

When your order ships, we will email you tracking information when available. Please allow time for the carrier's tracking system to update.

If you have questions about your shipment, contact us at afterset.seller@gmail.com and include your order number.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If you notice an error, contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has entered processing or shipped.

Lost, Delayed, or Damaged Shipments

If your shipment appears lost, is significantly delayed, or arrives damaged, contact us at afterset.seller@gmail.com. We will review the situation and help determine the appropriate next steps.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

Contact

For shipping questions or order assistance, contact:

Afterset Customer Support

Email: afterset.seller@gmail.com

Afterset — Built for what comes after.